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  TERMS & CONDITIONS

Ordering Information

 

To make your order easy, please have the following information ready:

·         Your name, telephone and fax number

·         Billing address and shipping address

·         Purchase order number

·        Product name, product number, quantity and price

 

You can place orders in different ways, choose the most convenient one:

·         By phone:  (800) 313 7224 or (905) 474 4493

·         By fax: (905) 474 5794

·         By email: order@biobasic.com

·         By mail: 160 Torbay Road, Markham Ontario L3R 1G6 Canada

·         By web: we provide online shopping cart ordering program.  Customers may use the website to place their orders.

 

Credit Card Purchase

BBI accepts Visa and Mastercard for product orders.

 

Discounts

Bio Basic offers chemicals packaged in commonly used laboratory sizes ready to ship.  If you need bulk quantities, and sizes are not offered in this catalogue, please inquire. We will offer you very competitive prices, as BBI is the manufacturer of many Chemicals, Enzymes and Molecular Biology Kits.

 

International Order

Please contact our local distributor. If a local distributor is not available, please contact us directly.

 

Pricing

Our prices are current at the time of release of the catalogue.  Due to changes beyond our control, including unexpected fluctuation of the cost of raw materials, we reserve the right to change prices without prior notice.  Sales taxes, if applicable, are extra to the listed prices.

 

Terms & Conditions

Net 30 day.  All prices in Catalogue are stated in Canadian dollars or US dollars. International orders are charged in US dollars. Products are intended for vitro research or laboratory use only and are not to be used for in vivo purposes.

 

Shipping and shipping charges

We take great care of choosing best shipping methods for each order.  Most orders are shipped via UPS and FedEx.  Shipment is usually made on the same day that order is received.  For regular products less than 5lbs, $12.00 same day and $10.00 overnight in Toronto, $15.00 overnight in Ontario and Quebec, $25.00 overnight to other provinces.  $10.00 extra for products need gel packing. $25.00 extra for dangerous goods.

 

International Shipping Charges

Gene shipment is at $35 via FEDEX. For Biochemicals, minimum charge is USD $90.00 with maximum weight of 10 kg from Toronto airport to airports of the most of large cities in the world. Additional charge is about USD $4.00 per kilogram if total weight is over 10 kg.

 

Returns

Bio Basic constantly strives to provide our customer with highest quality material shipped to you by the most efficient and accurate means.  However, we realize that occasionally there may be a problem or that product may be damaged during transit. We therefore are always willing to work with you on return or replacements.  Before returning any BBI products, you are required to call us to make an arrangement.

 

Warranties and Liabilities

BBI products are warranted to meet the stated product specifications and to conform to the description on the label.  In the event of a non-conformance with this warrant, BBI will indemnify the buyer against loss by them in an amount not to exceed the price paid for the goods.  Recommended storage conditions must be observed.

 

Every product offered by BBI is intended for use only by qualified professionals, the burden for safe use in handling of our chemicals rests entirely with the user.  The user must determine suitability of a product for a particular use.  We can not assume responsibility for the completeness or accuracy of any information supplied by us in regard to the hazards or recommended use of these chemicals.

 

BBI assumes no liability and shall not be responsible for any loss, damage or expense, either consequential or incidental, including but not limited to damage or injury to person or property, arising from or related to the use of these products.

 

Bio Basic Inc. makes no warranties, expressed or implied, including without limitation, the warranties of merchantability or fitness for a particular purpose.

 

Storage Conditions

RT stands for room temperature; C stands for 4oC, F stands for –20oC

 

Material Grades

ACS Grade

Materials conforming with the specifications and procedures outlined in American Chemical Society Specifications, 9th Edition, 2000.

Analytical Grade

Designates reagents suitable for use in analytical procedures.

Biotechnology Grade

Materials equivalent to Ultra Pure, but particularly suitable for use in Molecular Biology applications.  Tested for specific contaminants such as nucleases and bacterial where appropriate.

Cetified/Certifiable Grade

Materials typically dyes and stains, that meet the requirements of the Biological Stain Commission.  Certified reagents have been tested and validated by the Biological Stain Commission.

Electrophoresis Grade

Material specially for Electrophoretic Applications

High Purity Grade

Materials of superior quality where there are no published standards.

Reagent Grade

High Purity materials which meet the specifications noted in BBI’s catalog.

Technical Grade

Designates materials of selected commercial or industrial quality.

Ultra Pure Grade

Material with a purity level exceeding the various monograph grades.

USP Grade

Materials conforming with the specifications and procedures outlined in the United States Pharmacopeia, 26th Edition, 2003

 

 
160 Torbay Road Markham Ontario L3R 1G6 Canada
  1-(800) 313 7224, (905) 474 4493 (905) 474 5794 order@biobasic.com