Careers at Bio Basic

NOW HIRING:

Customer Service Representative

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BIO BASIC INC. has been a leading manufacturer and provider for life science products and related services since 1995.

OUR MISSION: A One-Stop-Store Providing Highest Quality Products At Most Competitive Price.

JOB SUMMARY: We have an immediate need for a Customer Service Representative who can work effectively with our clients, developing sales that will help establish new client base and/or propel the already thriving client base

QUALIFICATIONS:
• B.Sc. or M.Sc in Molecular Biology or Biochemistry. Applicants without a B.Sc or M.Sc will not be considered.
• Must be responsible with high organization skills.
• Work independently while managing multiple timelines and objectives successfully.
• Strong interpersonal and communication skills; analytical problem-solving skills.
• Microsoft Office Word/Excel/PPT.
• Basic knowledge of biology is required (Biochemistry, Biology related degree preferred).

DAILY WORKFLOW:
• Prepare quotes for customer’s projects and inquiries using accounting software.
• Provide weekly progress reports to customers so that open communication is maintained for all projects.
• Monitor and track the progress of all orders to reduce delays and ensure that projects are completed on schedule.
• Report any delays/changes in projects to manager and customers.
• Regularly reply to customer’s questions and inquiries using both the Internet and telephone communication.
• Invoice completed projects.
• Prepare shipments and ensure that all outgoing material conforms to QC requirements.
• Work with sales representatives to maintain and improve upon customer relationships.
• Maintain an organized and neat work environment.

CAREER LEVEL: Entry level or Experienced.

TO APPLY: Email resume to hr@biobasic.com - NO PHONE CALLS.

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Bio Basic is always looking for self motivated and independent applicants to join our growing team. Please visit indeed.com for current openings at Bio Basic.